THE NEW STANDARD IN QUALITY
Frequently asked questions
What Makes Your Products Different?
Our Tig Rigs Are Hand-Built And Designed For Performance, Backed By World Class Customer Service And Preferred By Top Notch Welders All Over The Globe.
What Are Your Shipping Policies?
Most Orders Ship Within 1-2 Business Days. We Strive To Ship Every Order As Quickly As Possible, But At Times Shipping May Delayed For Up To 7-10 Business Days.
If You Have Any Questions Regarding The Shipping Status Of Your Order Or If You Need Your Order Quickly, Please Do Not Hesitate To Contact Us!
Are The Torch Heads Flexible?
Yes! All Of The Heavy Hitter Torch Heads Are Flexible.
Note: Warm The Torch Head, Before Flexing To The Desired Angle, By Welding For 2-3 Minutes. Then, Bend The Head Smoothly And Evenly Against Your Thumb To Spread The Bend Arc Over The Length Of The Neck. Repeated Back-And-Forth Bending Of Any Flex Head Torch Will Break It--Regardless Of The Manufacturer
Does My Rig Need Periodic Maintenance?
Like Any Quality Tool, Your Torch Needs Attention From Time
- Before Use, Inspect Each Argon Connection For Leaks.
- Periodically, Check The Power Cable And Argon Hose For Cracks or Tears.
- Inspect The Cable Connector. Periodically, Remove It By Backing Out The Cover Screw And Sliding The Connector Cover Back To Reveal The Brass Connector. Remove The Set Screw And Inspect The Cable. If Any Arcing Or Fraying Has Occurred, Freshen Up The Connection By Trimming Off
Any Damage, And Stripping Back Enough Jacket To Get A Fresh New Bite. Re-install Set Screw And Tighten, And Replace The Connector Cover, And You're Ready To Go!
What Is Your Warranty Policy?
Our Warranty Policy Extends 90 Days From Date Of Receipt Of The Product. It Covers Defects In Quality And Craftsmanship But Does NOT Cover Product Damage Related To Abuse, Neglect, Or Over-Flexing/ Improper Flexing Of The Torch Heads.
If Your Product Is Damaged Or Does Fail, Please Contact Us So That We Can Replace It For You.
Quality Products And Customer Satisfaction Are Our Main Tenants Of Operation!
Which Torch Heads Have Valves And Which Ones Do Not?
The "V" In Our Part Numbers Indicate "Valve".. e.g. HH180V and HH350V.
Part Numbers Without A "V" Indicate NO Valve.. e.g. HH180 and HH350.
What Type Of Consumables Do The Torch Heads Use?
Heavy Hitter Torch Heads Are Threaded For Standard Consumables And Interchange With Most Major Brands.. Our Torch Heads Do Not Require The Use Of Special or Hard To Find Parts.
Will The Torch Head Fit The Power Cable I Am Currently Using?
Most Likely, Yes! Our Torch Heads Adapt To Power Cables From Most Other Major Brands That Use Standard Thread Patterns. The HH9F and HH180(V) Series Will Fit Most 150 Amp Power Cables. The HH350(V) Series Will Fit Most 200 and 250 Amp Power Cables.
How Many Amps Will The Power Cables Handle?
The 150 Amp Power Cables Can Comfortably Handle Up To 230 Amps On A Daily Basis. The 250 Amp Power Cables Can Handle In Excess Of 300 Amps.
How Does The Power Cable Hook Up? Do I Need Any Additional Parts?
The Electrical Side Of The Power Cable Connects Directly To The Female End Of Most Welding Leads Using A Male Lenco Style Connector.
The Argon Side Of The Power Cable Connects Directly To Male Standard Argon Lines Via Threaded Female Valved Connection
Some Welding Machines May Require The Use Of An Additional Adapter Available At Most Welding Supply Stores